Experiencing a tour from start to finish, with no account
What a client (buyer, tenant, traveler) experiences from receiving the link to the Replay.
Whether you're a buyer, a rental applicant, or a traveler, your journey always follows the same principle: a unique link, received by email or WhatsApp, that automatically adapts to when you open it. No step ever asks you to create an account, choose a password, or install an app.
- You receive an appointment link (or a booking link, if the agent lets you choose your own time slot).
- Opening the link before the scheduled time takes you to a waiting room: a countdown, a camera/mic test, and an optional first name if you'd like to provide it.
- At the appointment time, the live tour starts: you see and hear the agent over video call while they show you around the property in 360°, with their camera mirrored in real time on your screen. You can explore a room on your own at any time before returning to their view.
- Once the appointment ends, the same link gives you access to the tour in Replay: fully free navigation, at your own pace, as often as you like.
A “Share” link with no appointment also exists, to discover a property even before booking a tour — it opens the same viewer, in free navigation only.
Other articles — End visitor journey
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