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The complete VistaVisit documentation — from building a tour in the Studio to your client's journey, including your team's roles and permissions.
360° Studio
Build a tour, place hotspots, manage amenities, and publish.
Building a tour: scenes, panoramas, and the initial framing
How to add your panoramic photos, organize them into scenes, and choose which room the tour opens on.
Hotspots: navigation, amenities, and information
The three types of clickable points you can place on a panorama, and what each one is for.
Property amenities, Click & Go, and the Property Info button
The checkboxes that feed the Lobby, the smooth movement effect between hotspots, and the property summary panel.
Preview, draft, and publishing the tour
How to review your tour before sending it to a client, and switch between draft and published.
Assignments and the Creator queue
Who works on a property: lead agent, creator, and additional collaborators — and how a property ends up in a queue.
Live guided tour
The unique link sent to your client, before, during, and after the appointment.
The lifecycle of an appointment: Lobby, Live, Replay
The unique link sent to your client automatically changes behavior depending on when it's opened.
The waiting room (Lobby), from the client's side
What your client sees and can do before the appointment starts.
During the tour: video calling and synced camera
How the live tour works — video bubbles, the agent's 360° camera, and free exploration.
The Replay: a tour that keeps working for you
What the link becomes once the appointment ends, and why it's worth watching closely.
The Share and Booking links, without a set appointment
Two ways to let a client discover a property even before an appointment exists.
Calendar
Time slots, working hours, appointment proposals, and automatic reminders.
The calendar: day, week, month
A single calendar shared across all your properties, with three ways to view it.
Creating an appointment and setting your working hours
How to schedule a tour manually, and configure your availability.
Proposing time slots instead of setting one
Let the client pick their own time from a selection you prepare.
Automatic reminders and adding to your personal calendar
What's sent automatically around an appointment, with no action from you.
Mini-CRM
Lead records, qualification by property objective, and interest signals.
The lead record: one contact, several properties
How VistaVisit organizes your contacts, and why the same lead can follow several properties.
Contextual qualification based on the property's objective
The information asked of a lead changes depending on whether they're buying, renting long-term, or booking a stay.
Private notes, interest signals, and automatic statuses
What stays invisible to the client, and what surfaces automatically with no action from you.
Organization & team
Roles, invitations, seats, and white label — Agency plan only.
Roles and permissions: who can do what
The complete rights matrix based on your account type — solo, administrator, agent member, or creator member.
Inviting and managing team members
Add a colleague to your organization, choose their role, and manage seats.
White label and the Company record
Customize the image sent to your clients, and enter your organization's legal information.
Billing
Plans, free trial, payment methods, and invoices.
Agent profile
Your information, your public profile, and your notification preferences.
End visitor journey
What your client experiences, from receiving the link to their request.
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