Creating an appointment and setting your working hours

Creating an appointment

An appointment always links a (published) property, a lead — existing or created on the fly from the creation form — a date, a time, and a duration. Once created, the unique tour link is generated automatically and sent to the client by email and/or WhatsApp based on the contact details available on their record.

Your working hours

You can set an availability window for each day of the week (for example 9am-7pm Monday to Friday, closed Sunday). These hours are used for two things: preventing you or a client from setting an appointment outside your declared availability, and computing the time slots offered in the self-service booking flow.

• Public holidays for the country set on your profile are automatically excluded from your availability, with nothing to enter one by one.
• One-off exceptions (a day off, an exceptional closure, a modified time window on a specific day) can be added on a case-by-case basis, without changing your usual schedule.